Relais & Chateaux Hotel Castel Fragsburg

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Regional cuisine at Prezioso**, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. This hotel has 4 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ortler Ski Arena - 0.1 km / 0.1 mi
Fragsburg Waterfall - 1.2 km / 0.8 mi
Trauttmansdorff Castle Gardens - 3.7 km / 2.3 mi
Church of St. Catherine - 3.9 km / 2.4 mi
Touriseum museum - 4.3 km / 2.7 mi
Rametz Castle - 4.9 km / 3 mi
Schiller Park - 6.5 km / 4 mi
Merano 2000 Cable Car - 6.8 km / 4.2 mi
Elisabeth Park - 7.1 km / 4.4 mi
Maia Park - 7.1 km / 4.4 mi
Piazza della Rena - 7.4 km / 4.6 mi
Kurhaus - 7.5 km / 4.6 mi
Merano Theatre - 7.5 km / 4.7 mi
Merano Thermal Baths - 7.6 km / 4.7 mi
Merano Christmas Market - 7.6 km / 4.7 mi
The preferred airport for Relais & Chateaux Hotel Castel Fragsburg is Valerio Catullo Airport (VRN) - 179 km / 111.2 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April to November.
• Pool access available from 7:00 AM to 8:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQ friendly
• Cashless transactions are available
• Car recommended
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.