Name: ibis Styles Carcassonne La Cité
Address: 2 rue Darius Milhaud, Carcassonne, 11000, FR
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.4

Carcassonne Aude

Check in 4:00 PM

Check out 11:00 AM

This hotel has renovations that may affect your stay read more

Create lifelong memories at ibis Styles Carcassonne La Cité, where family adventures begin and smiles are guaranteed for every age, within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal. This family-friendly hotel is 15 minutes walk to Le Musée de la Torture de Carcassone and 20 minutes walk to Pont-Neuf de Carcassonne.

Ideal for families, our rooms come with a private bathroom with premium toiletries, a 32-inch flat-screen TV, daily housekeeping, air conditioning, cable & satellite channels, premium bedding and complimentary high-speed WiFi, rollaway beds and extra space for little ones. Conveniences include a phone, a desk, wheelchair-accessibility and an in-room safe.

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Property Details

Take advantage of recreational opportunities offered, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Grey water recycling system
Eco-friendly cleaning products used
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 1
No single-use plastic stirrers
Reusable cups only
Swimming pool
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Water dispenser
Electric car charging station
Number of accessible parking spaces - 2
Breakfast available (surcharge)
Coffee/tea in common areas
Elevator
Fitness facilities
Double-glazing on all windows
Bicycle rentals on site
Guest education on local ecosystems and culture
Games
Wheelchair accessible (may have limitations)
Banquet hall
Vending machine
Table tennis
Foosball
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible public washroom
Well-lit path to entrance
Change of towels (on request)
Garden
Stair-free path to entrance
Registration desk height (centimeters) - 71
Elevator door width (inches) - 31
Registration desk height (inches) - 28
Water-efficient toilets only
Stairwell handrail height (inches) - 35
Water dispenser use by guests actively encouraged
Elevator door width (centimeters) - 80
Water-efficient showers only
Luggage storage
Stairwell handrail height (centimeters) - 90
24-hour front desk
Playground on site
Number of restaurants - 1
Housekeeping on request
Outdoor seasonal pool
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Free self parking
Terrace
Pool sun loungers
Year Built - 2005
Number of buildings/towers - 1
Total number of rooms - 60
Number of floors - 2

Check-in

Check-in is from 4:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides central air conditioning and heating (availability based on the season).

Other details

Enjoy French cuisine at Le Heaume, a poolside restaurant which features a bar/lounge and a garden view. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Basilica of Saint-Nazaire - 0.6 km / 0.4 mi
Château Comtal - 0.7 km / 0.4 mi
Narbonnaise Gate - 0.7 km / 0.4 mi
Historic Fortified City of Carcassonne - 0.8 km / 0.5 mi
Le Musée de la Torture de Carcassone - 0.8 km / 0.5 mi
Aude Gate - 0.9 km / 0.6 mi
Museum of Chivalry, Arms & Archery - 0.9 km / 0.6 mi
Chapeau Rouge - 1 km / 0.6 mi
School Museum - 1 km / 0.6 mi
Basilica of St. Nazaire and St. Celse - 1 km / 0.7 mi
Old Bridge - 1.2 km / 0.7 mi
Theatre Jean Deschamps - 1.2 km / 0.7 mi
Pont-Neuf de Carcassonne - 1.4 km / 0.9 mi
Museum of the Middle Ages - 1.4 km / 0.9 mi
Raymond Chesa Leisure Park - 1.5 km / 0.9 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 10.4 km / 6.4 mi
Castres (DCM-Mazamet) - 60.1 km / 37.3 mi
The preferred airport for ibis Styles Carcassonne La Cité is Carcassonne (CCF-Pays Cathare).

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 9:00 AM to 9:00 PM.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Guests must provide proof of COVID-19 vaccination
Contactless check-out is available
LGBTQIA+ friendly
Minimum age for negative COVID-19 test result requirement: 18
COVID-19 vaccine must have been received a minimum number of days before check-in: 7
Cashless transactions are available
Minimum age for proof of COVID-19 vaccination requirement: 18
Contactless check-in is available
Essential workers only - NO
Property does not offer onsite COVID-19 testing
Guests must provide health documentation
Green Key Global
Guests must provide a negative COVID-19 test result
Green Key (Foundation for Environmental Education)
No rollaway/extra beds available

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 44
Pet max weight (per pet) in kg is 20
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
Pet fee: EUR 10.00 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

2 rue Darius Milhaud, Carcassonne, Aude 11000, France

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ibis Styles Carcassonne La Cité

Renovations