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1800 244 400 INTL. +61 3 8827 0770
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ibis Styles Carcassonne La Cité

ibis Styles Carcassonne La Cité

Carcassonne Aude
Check in 4:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from March 30 2026 to March 30 2026 (dates subject to change):

  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Create lifelong memories at ibis Styles Carcassonne La Cité, where family adventures begin and smiles are guaranteed for every age, within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal. This family-friendly hotel is 15 minutes walk to Le Musée de la Torture de Carcassone and 20 minutes walk to Pont-Neuf de Carcassonne.

Ideal for families, our rooms come with a private bathroom with premium toiletries, a 32-inch flat-screen TV, daily housekeeping, air conditioning, cable & satellite channels, premium bedding and complimentary high-speed WiFi, rollaway beds and extra space for little ones. Conveniences include a phone, a desk, wheelchair-accessibility and an in-room safe.

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Property Details

Take advantage of recreational opportunities offered, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Reusable cups only
  • Swimming pool
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Water dispenser
  • Electric car charging station
  • Number of accessible parking spaces - 2
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Games
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Vending machine
  • Table tennis
  • Foosball
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Registration desk height (centimeters) - 71
  • Elevator door width (inches) - 31
  • Registration desk height (inches) - 28
  • Water-efficient toilets only
  • Stairwell handrail height (inches) - 35
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 80
  • Water-efficient showers only
  • Luggage storage
  • Stairwell handrail height (centimeters) - 90
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Free self parking
  • Terrace
  • Pool sun loungers
  • Year Built - 2005
  • Number of buildings/towers - 1
  • Total number of rooms - 60
  • Number of floors - 2

Check-in

Check-in is from 4:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The hotel restaurant is open Monday-Thursday from 7:30-9 PM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides central air conditioning and heating (availability based on the season).

Other details

Enjoy French cuisine at Le Heaume, a poolside restaurant which features a bar/lounge and a garden view. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Basilica of Saint-Nazaire - 0.6 km / 0.4 mi
Château Comtal - 0.7 km / 0.4 mi
Narbonnaise Gate - 0.7 km / 0.4 mi
Historic Fortified City of Carcassonne - 0.8 km / 0.5 mi
Le Musée de la Torture de Carcassone - 0.8 km / 0.5 mi
Aude Gate - 0.9 km / 0.6 mi
Museum of Chivalry, Arms & Archery - 0.9 km / 0.6 mi
Chapeau Rouge - 1 km / 0.6 mi
School Museum - 1 km / 0.6 mi
Basilica of St. Nazaire and St. Celse - 1 km / 0.7 mi
Old Bridge - 1.2 km / 0.7 mi
Theatre Jean Deschamps - 1.2 km / 0.7 mi
Pont-Neuf de Carcassonne - 1.4 km / 0.9 mi
Museum of the Middle Ages - 1.4 km / 0.9 mi
Raymond Chesa Leisure Park - 1.5 km / 0.9 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 10.4 km / 6.4 mi
Castres (DCM-Mazamet) - 60.1 km / 37.3 mi
The preferred airport for ibis Styles Carcassonne La Cité is Carcassonne (CCF-Pays Cathare).

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Guests must provide proof of COVID-19 vaccination
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Minimum age for negative COVID-19 test result requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Cashless transactions are available
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Green Key (Foundation for Environmental Education)
  • No rollaway/extra beds available

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 44
  • Pet max weight (per pet) in kg is 20
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

2 rue Darius Milhaud, Carcassonne, Aude 11000, France
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