Name: La Citadelle Hotel Metz - MGallery Collection
Address: 5 Avenue Ney, Metz, 57000, FR
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Metz Moselle

Check in 3:00 PM

Check out 12:00 PM

In the heart of Metz, La Citadelle Hotel Metz - MGallery Collection is within a 5-minute drive of Porte des Allemands and Centre Pompidou-Metz. This family-friendly hotel is 3 minutes drive to Metz Cathedral and 35 minutes drive to Walygator Park.

Ideal for families, our rooms come with in-room coffee & tea facilities, a fully-stocked minibar, premium bedding, a private bathroom with premium toiletries, complimentary high-speed WiFi, air conditioning, daily housekeeping and a flat-screen TV, rollaway beds and extra space for little ones. Conveniences include a desk, an in-room safe, bathrobes, wheelchair-accessibility and a phone.

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Property Details

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), gift shops/newsstands, and a banquet hall.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Free wired internet
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Wheelchair accessible parking
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Water dispenser
Breakfast available (surcharge)
Laundry facilities
Elevator
Double-glazing on all windows
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Guest education on local ecosystems and culture
Books
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair accessible
Humane animal treatment
Food and water bowls
Locally-owned & organized tours & activities
Express check-in
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Change of towels (on request)
Stair-free path to entrance
Free newspapers in lobby
Water-efficient showers only
Luggage storage
Express check-out
Billiards or pool table
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Library
Housekeeping on request
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Self parking (surcharge)
Computer station
Wheelchair accessible path of travel
Concierge services
Year Built - 1569
Number of buildings/towers - 1
Total number of rooms - 68
Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must provide a valid photo identity card.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at La Réserve, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arsenal de Metz - 0.1 km / 0.1 mi
Chapelle des Templiers - 0.1 km / 0.1 mi
Place de la Republique - 0.2 km / 0.2 mi
Église St-Pierre-aux-Nonains - 0.2 km / 0.2 mi
Porte Serpenoise - 0.3 km / 0.2 mi
Statue of Marshall Ney - 0.4 km / 0.3 mi
Metz Courthouse - 0.4 km / 0.3 mi
Metz Palais de Justice - 0.5 km / 0.3 mi
Riverside Park - 0.6 km / 0.4 mi
Quartier Impérial - 0.7 km / 0.4 mi
Place d'Armes - 0.8 km / 0.5 mi
Metz Christmas Market - 1 km / 0.6 mi
Place Saint-Louis - 1 km / 0.6 mi
Metz Cathedral - 1 km / 0.6 mi
Musée de la Cour d'Or - 1 km / 0.6 mi
The preferred airport for La Citadelle Hotel Metz - MGallery Collection is Metz (ETZ-Metz - Nancy - Lorraine) - 35 km / 21.7 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
LGBTQIA+ friendly
Cashless transactions are available
Essential workers only - NO
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions
Property does not offer onsite COVID-19 testing

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 25 per person
Self parking fee: EUR 18.00 per night (in/out privileges)
Pet fee: EUR 20.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5 Avenue Ney, Metz, Moselle 57000, France

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