Villa Elena Isla Mujeres

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 10:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Isla Mujeres Ferry Terminal - 0.5 km / 0.3 mi
Miguel Hidalgo - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.5 km / 0.3 mi
Garrafon Natural Reef Park - 0.5 km / 0.3 mi
Parador Fotográfico - 0.9 km / 0.5 mi
North Beach - 0.9 km / 0.6 mi
Isla Mujeres Cemetery - 0.9 km / 0.6 mi
Faro de Punta Norte - 1 km / 0.6 mi
Aztlán Galería - 1.1 km / 0.7 mi
Cocal Beach - 1.2 km / 0.8 mi
Crayola House - 2.7 km / 1.7 mi
Mundaca House - 4.4 km / 2.7 mi
Shark Beach - 5.2 km / 3.2 mi
Capitán Dulché Museum - 5.3 km / 3.3 mi
Parque de los Suenos - 5.6 km / 3.5 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 34.1 km / 21.2 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed