HoteL cAsaiA

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Other details

Featured amenities include express check-in, express check-out, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 1.3 km / 0.8 mi
Hunab Lifestyle Center - 1.4 km / 0.9 mi
Cenote Calavera - 1.4 km / 0.9 mi
Jaguar Park - 1.6 km / 1 mi
Temple of Doom - 1.6 km / 1 mi
Hospital de Tulum - 1.7 km / 1.1 mi
Tulum National Park - 2.3 km / 1.5 mi
Tulum Tower - 2.4 km / 1.5 mi
Tulum Mayan Ruins - 2.7 km / 1.7 mi
Casa del Cenote - 3.3 km / 2.1 mi
Temple of the Frescoes - 3.3 km / 2.1 mi
Temple of the Descending God - 3.4 km / 2.1 mi
Jaguar Viewpoint Tulum - 3.5 km / 2.2 mi
Área de Protección de Flora y Fauna Jaguar - 3.5 km / 2.2 mi
Gran Cenote - 3.6 km / 2.2 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 41.3 km / 25.7 mi
Cancun Intl. Airport (CUN) - 117.1 km / 72.8 mi
The preferred airport for HoteL cAsaiA is Cancun Intl. Airport (CUN).

• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.

Hotel policies

General

• Professional property host/manager
• No alcohol allowed onsite
• Cash deposit required
• No rollaway/extra beds available
• No alcohol served onsite
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MXN 800.00 per stay

We have included all charges provided to us by the property.