The Donna Portals

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• This property uses a grey water recycling system
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Astir, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 11 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Portals Marina - 1.6 km / 1 mi
Cala Comptesa - 1.7 km / 1 mi
Illetas Beach - 1.8 km / 1.1 mi
Ses Illetas Beach - 2 km / 1.3 mi
Real Golf Bendinat - 2.9 km / 1.8 mi
Platja de Son Caliu - 3.4 km / 2.1 mi
Cala Mayor Beach - 4 km / 2.5 mi
Golf Fantasia - 4.2 km / 2.6 mi
Palma Nova Beach - 4.5 km / 2.8 mi
Marivent Palace - 4.6 km / 2.8 mi
Pilar and Joan Miro Foundation in Mallorca - 4.8 km / 3 mi
Katmandu Park - 6.3 km / 3.9 mi
Lollipops Childrens Party Venue and Adventure Play Area - 7 km / 4.3 mi
Mallorca Casino - 7.2 km / 4.5 mi
Momentum Plaza - 7.3 km / 4.5 mi
The nearest major airport is Palma de Mallorca Airport (PMI) - 23.2 km / 14.4 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from March to October.
• Pool access available from 10:00 AM to 7:00 PM.
• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property is professionally cleaned.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• Property uses a professional cleaning service

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.