Fairmont Mayakoba
Wake up to ocean breezes with room service, a private balcony, relaxing in-room massage, a fully-stocked minibar, premium bedding, complimentary daily newspaper, in-room coffee & tea facilities, a 65-inch flat-screen TV and a private bathroom with premium toiletries. Conveniences include wheelchair-accessibility, an in-room safe, an iron and ironing board, bathrobes, a phone and a desk.
Property Details
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
- Grey water recycling system
- Babysitting or childcare (surcharge)
- Free WiFi
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Number of outdoor pools - 5
- Number of swim-up bars - 1
- Tours/ticket assistance
- Comprehensive food waste policy
- Energy-saving switches
- Eco-friendly toiletries
- Vegetable garden
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Vegan menu options available
- Wheelchair-accessible lounge
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Outdoor tennis courts - 1
- Multilingual staff
- Conference center
- Electric car charging station
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Ecotours on site
- Laundry facilities
- Children's club (free)
- Elevator
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Showcase for local artists
- Banquet hall
- Infant/toddler toys
- Humane animal treatment
- Locally-owned & organized tours & activities
- Reception hall
- Express check-in
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Hiking/biking trails on site
- Picnic area
- Garden
- Wedding services
- Beach towels
- 24-hour fitness facilities
- Golf driving range on site
- Free bicycles on site
- Golf lessons on site
- Water-efficient showers only
- Luggage storage
- Express check-out
- Porter/bellhop
- Business center
- Pool toys
- 24-hour front desk
- Archery on site
- Playground on site
- Library
- Racquetball/squash on site
- Housekeeping on request
- Kayaking on site
- Terrace
- Hair salon
- Golf course on site
- ATM/banking
- Pilates classes on site
- Concierge services
- Beach volleyball on site
- Dry cleaning/laundry service
- Gift shops or newsstand
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Vegetarian breakfast available
- Beach yoga on site
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Pool umbrellas
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Conference space size (meters) - 3716
- Reusable cups only
- Reusable tableware only
- Biodegradable/compostable straws
- Limo or town car service available
- No single-use plastic water bottles
- Internet access - wireless
- Sailing on site
- Fitness classes on site
- Airport transportation (surcharge)
- Water dispenser
- Coffee/tea in common areas
- Snorkeling on site
- Surfing/bodyboarding on site
- Beach toys
- Wheelchair accessible (may have limitations)
- Food and water bowls
- Beach umbrellas
- Meeting rooms
- Change of bed sheets (on request)
- Windsurfing nearby
- Spa treatment room(s)
- Change of towels (on request)
- Internet access in public areas - high speed
- Full-service spa
- Tennis lessons on site
- Volleyball on site
- Windsurfing on site
- Yoga classes/instruction on site
- Area shuttle (surcharge)
- Free beach shuttle
- Children's toys
- Children's games
- Grocery/convenience store
- Number of restaurants - 8
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Sauna
- Children's pool
- Hiking/biking trails nearby
- Steam room
- Free beach cabanas
- Free self parking
- Conference space
- Free valet parking
- Waterslide
- Beach sun loungers
- Computer station
- Pool sun loungers
- Conference space size (feet) - 40000
Check-in
Front desk staff will greet guests on arrival at the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Other details
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi
Gran Coyote Golf - 3.3 km / 2 mi
Tres Rios Ecopark - 5.1 km / 3.2 mi
Chun-Zumbul (diving site) - 5.8 km / 3.6 mi
28 de Julio Square - 6.3 km / 3.9 mi
Playa Xcalacoco - 6.3 km / 3.9 mi
Guadalupe Church - 7.6 km / 4.7 mi
Punta Esmeralda Beach - 7.8 km / 4.8 mi
Playa 88 - 7.8 km / 4.9 mi
Playa Avenida Colosio - 8.1 km / 5 mi
Temazcal Natura - 8.4 km / 5.2 mi
Plaza Las Americas - 8.8 km / 5.5 mi
Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi
Mamitas Beach - 9.3 km / 5.8 mi
Quinta Avenida - 9.4 km / 5.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.1 km / 26.1 mi
Cancun Intl. Airport (CUN) - 47.3 km / 29.4 mi
The preferred airport for Fairmont Mayakoba is Cancun Intl. Airport (CUN).
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel policies
General
- Professional property host/manager
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-out is available
- LGBTQ friendly
- Green Key (Foundation for Environmental Education)
- Cashless transactions are available
- Contactless check-in is available
Pets
- Pet max weight (per pet) in lb is 25
- Pet max weight (per pet) in kg is 11
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Resort fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 35.00 per person, per night
- Additional inclusions
- Beach access
- Beach loungers
- Beach towels
- Concierge service
- Fitness/yoga classes
- Housekeeping
- In-room bottled water
- In-room coffee
- In-room safe
- Pool access
- Sporting facilities or equipment
Other charges
- Fee for full breakfast: approximately USD 25 to 32 per person
- Airport shuttle fee: USD 256 per vehicle (roundtrip)
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 55.0 per night