Suites Altea

Check-in

Check-in is from 9:00 AM until 4:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 9:00 AM - 4:00 PM

The check-in location differs from the property location. Check-in location: [Nueva Holanda 102, Colonia Jardines de Reforma]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include dry cleaning/laundry services and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Cuernavaca - 1.6 km / 1 mi
Teopanzolco Archaeological Zone - 1.8 km / 1.1 mi
Portal D10 - 2.2 km / 1.4 mi
Parish of the Divine Savior - 2.9 km / 1.8 mi
Juan Soriano Museum - 2.9 km / 1.8 mi
Photographic Museum of Cuernavaca - 3 km / 1.9 mi
Calvario Church - 3 km / 1.9 mi
Spanish Language Institute - Day Course - 3 km / 1.9 mi
ASLI Spanish Language Institute - 3.1 km / 1.9 mi
Spa Orlane - 3.1 km / 1.9 mi
Cuauhnahuac Regional Museum - 3.3 km / 2.1 mi
Juarez Garden - 3.3 km / 2.1 mi
Jardín Juárez - 3.4 km / 2.1 mi
Palacio de Gobierno - 3.5 km / 2.2 mi
Plaza de Armas - 3.5 km / 2.2 mi
The nearest major airport is Benito Juarez International Airport (MEX) - 88 km / 54.7 mi

• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Contactless check-in is available
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed