Kusatsu Onsen Hotel Village

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Additional fees may apply to children for items such as extra bedding and meals.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy French cuisine at Holly Hock, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. A bus station shuttle is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kusatsu Nettaiken - 0.8 km / 0.5 mi
Ohtakinoyu Hot Springs - 1.1 km / 0.7 mi
Yubatake - 1.2 km / 0.7 mi
Jizo Hot Spring - 1.2 km / 0.7 mi
Sainokawara Street - 1.2 km / 0.8 mi
Five-Story Pagoda - 1.3 km / 0.8 mi
Kosenji Temple - 1.5 km / 0.9 mi
Kusatsu Tsurutaro Kataoka Museum - 1.5 km / 0.9 mi
Sainokawara Park - 1.5 km / 0.9 mi
Kusatsu Town Onsen Museum - 1.6 km / 1 mi
Kusatsu Onsen Gate - 1.8 km / 1.1 mi
Kusatsu Onsen Ski Resort - 2.2 km / 1.4 mi
Lake Mononogu - 2.9 km / 1.8 mi
Kusatsakogen Golf Course - 3 km / 1.8 mi
Joshin'etsu-kogen National Park - 3.3 km / 2 mi

• The seasonal pool will be open from July 23 to August 29.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
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• No rollaway/extra beds available

Pets

• Service animals are allowed
• Pets not allowed