Sofitel Queenstown Hotel & Spa

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Left Bank Cafe/Bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has 3003 square feet (279 square meters) of space consisting of conference space and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Toi o Tahuna - 0.1 km / 0.1 mi
Fear Factory Queenstown - 0.1 km / 0.1 mi
Skycity Queenstown Casino - 0.2 km / 0.1 mi
Creative Queenstown Arts & Crafts Market - 0.2 km / 0.1 mi
Queenstown Beach - 0.3 km / 0.2 mi
Lake Wakatipu - 0.3 km / 0.2 mi
CaddyShack City Mini Golf - 0.3 km / 0.2 mi
Queenstown Mall - 0.3 km / 0.2 mi
Underwater Observatory - 0.3 km / 0.2 mi
SKYCITY Wharf Casino - 0.3 km / 0.2 mi
Steamer Wharf - 0.4 km / 0.2 mi
Cookie Time - 0.4 km / 0.2 mi
Williams Cottage - 0.4 km / 0.2 mi
Kiwi and Birdlife Park - 0.4 km / 0.3 mi
Queenstown Cemetery - 0.4 km / 0.3 mi
The preferred airport for Sofitel Queenstown Hotel & Spa is Queenstown Intl. Airport (ZQN) - 7.9 km / 4.9 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQ friendly
• Parking height restrictions apply
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing
• Qualmark Sustainable Tourism Business Award

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 100.00 per night