Hôtel Chateauneuf Gatineau—Ottawa

Check-in

Check-in is from 4:00 PM until 2:00 AM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 11 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Victoria Island - 1.3 km / 0.8 mi
Canadian Museum of History - 1.4 km / 0.9 mi
University of Quebec in Outaouais - 1.4 km / 0.9 mi
Canadian War Museum - 1.4 km / 0.9 mi
Jacques Cartier Park - 1.6 km / 1 mi
Library and Archives Canada - 1.8 km / 1.1 mi
Mackenzie King Estate - 1.8 km / 1.1 mi
Rideau Canal - 1.9 km / 1.2 mi
Sparks Street - 2 km / 1.2 mi
Supreme Court of Canada - 2.2 km / 1.3 mi
Bank of Canada Museum - 2.3 km / 1.4 mi
Bank Street Promenade - 2.3 km / 1.4 mi
Major's Hill Park - 2.5 km / 1.5 mi
Ottawa River Parkway - 2.5 km / 1.5 mi
Bytown Museum - 2.6 km / 1.6 mi
The preferred airport for Hôtel Chateauneuf Gatineau—Ottawa is Ottawa International Airport (YOW) - 15 km / 9.3 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Contactless check-out is available
• LGBTQIA+ friendly
• Parking height restrictions apply
• Cashless transactions are available

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.