The Ramsey Hotel and Convention Center Pigeon Forge

Check-in

Check-in is from 4:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay and Apple Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Parties and events are allowed on site
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Pigeon Forge? This hotel has 18801 square feet (1747 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Xtreme Racing Center - 0.4 km / 0.2 mi
Old Mill - 0.7 km / 0.4 mi
Patriot Park - 0.8 km / 0.5 mi
Pigeon Forge Factory Outlet Mall - 1 km / 0.6 mi
Pigeon Forge Gem Mine - 1.2 km / 0.7 mi
LeConte Center at Pigeon Forge - 1.3 km / 0.8 mi
The Comedy Barn Theater - 1.6 km / 1 mi
Alcatraz East Crime Museum - 1.6 km / 1 mi
Island at Pigeon Forge - 1.8 km / 1.1 mi
Dolly Parton's Stampede Dinner Attraction - 1.8 km / 1.1 mi
Pirates Voyage Dinner & Show - 1.9 km / 1.2 mi
Great Smoky Mountain Wheel - 2 km / 1.2 mi
Gatlinburg Municipal Golf Course - 2.1 km / 1.3 mi
The Ripken Experience - Pigeon Forge - 2.1 km / 1.3 mi
Pigeon River Crossing - 2.1 km / 1.3 mi
The nearest major airport is McGhee Tyson Airport (TYS) - 59.5 km / 36.9 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• 24-hour pool access
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 40
• Pet max weight (per pet) in kg is 18
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 40
• Pet max weight (per pet) in kg is 18
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed