Prisma Pinheiros

Check-in

Check-in is from 4:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
FMUSP Clinical Hospital - 0.8 km / 0.5 mi
Incor Hospital - 0.9 km / 0.6 mi
Oscar Freire Street - 0.9 km / 0.6 mi
Reboucas Convention Center - 1.1 km / 0.7 mi
Paulista Avenue - 1.5 km / 0.9 mi
Rua Augusta - 1.7 km / 1.1 mi
Football Museum - 2 km / 1.2 mi
Pacaembu Stadium - 2 km / 1.3 mi
Nove de Julho Hospital - 2.5 km / 1.6 mi
São Paulo Museum of Art - 2.5 km / 1.6 mi
Brigadeiro Faria Lima Avenue - 2.5 km / 1.6 mi
Frei Caneca Shopping and Convention Center - 2.9 km / 1.8 mi
Hospital Sírio-Libanês - 2.9 km / 1.8 mi
Mackenzie Presbyterian University - 3 km / 1.8 mi
Higienopolis Shopping Mall - 3.1 km / 1.9 mi
The nearest airports are:
São Paulo (CGH-Congonhas) - 10.6 km / 6.6 mi
São Paulo/Guarulhos Intl. Airport - 31.7 km / 19.7 mi
Campinas (VCP-Viracopos - Campinas Intl.) - 91.8 km / 57.1 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Guests can access their rooms with a mobile device.

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of BRL 1000 will be collected before check-in.

We have included all charges provided to us by the property.