Name: Alaya Tulum
Address: Carretera Tulum Boca Paila Km 8.3, Tulum, 77780, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Tulum QROO

Check in 3:00 PM

Check out 12:00 PM

Embrace the ultimate seaside escape at Alaya Tulum, where golden sands meet five-star comfort, Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 25 minutes drive to Tulum Mayan Ruins and 15 minutes drive to Playa Paraiso.

Wake up to ocean breezes with air conditioning, a private balcony, complimentary high-speed WiFi, premium bedding, a private pool, relaxing in-room massage, a private bathroom with premium toiletries, rainfall showerhead and daily housekeeping. Conveniences include an in-room safe, a kitchenette, bathrobes and a desk.

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Property Details

Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dry cleaning/laundry service
Fishing nearby
Proposal/romance packages available
Free parking nearby
Biodegradable/compostable straws
Windsurfing nearby
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of beach bars - 1
Garden
Tours/ticket assistance
Wedding services
Beach towels
Yoga classes/instruction on site
Ferry terminal shuttle (surcharge)
Airport transportation (surcharge)
Accessible airport shuttle
Water-efficient toilets only
Wheelchair accessible – no
Bus station shuttle (surcharge)
Porter/bellhop
No accessible bus station shuttle
Front desk (limited hours)
Water dispenser
Mosquito nets
Number of restaurants - 1
Spa services on site
Ecotours nearby
Safe-deposit box at front desk
Snorkeling nearby
Fitness facilities
Terrace
Beach sun loungers
Bicycle rentals on site
Concierge services
Total number of rooms - 20

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.

Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
Ven a la Luz Sculpture - 0.9 km / 0.5 mi
Sian Ka'an Biosphere Reserve - 2 km / 1.2 mi
SFER IK - 4.2 km / 2.6 mi
Jaguar Park - 4.9 km / 3 mi
Tulum National Park - 5 km / 3.1 mi
Playa Akun - 5.1 km / 3.2 mi
Jaguar Viewpoint Tulum - 5.1 km / 3.2 mi
Las Palmas Public Beach - 6.4 km / 4 mi
Beach - 6.5 km / 4.1 mi
Hunab Lifestyle Center - 7.1 km / 4.4 mi
Playa Paraiso - 7.3 km / 4.5 mi
Holistika Art Walk - 9 km / 5.6 mi
Dos Aguas Park - 9.5 km / 5.9 mi
Hospital de Tulum - 9.8 km / 6.1 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 47.6 km / 29.6 mi
Tulsa International Airport (TUL) - 3,502.3 km / 2,176.2 mi
The preferred airport for Alaya Tulum is Tulsa International Airport (TUL).

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
By ocean
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 33
Pet max weight (per pet) in kg is 15
Pets cannot be left unattended
Only dogs are allowed
Service animals not allowed
Pets allowed

Other charges

Airport shuttle fee: USD 319 per vehicle (roundtrip, maximum occupancy 4)
Pet fee: USD 25 per pet, per stay
Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Tulum Boca Paila Km 8.3, Tulum, QROO 77780, Mexico

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