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1800 244 400 INTL. +61 3 8827 0770
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Azucar Hotel Tulum

Azucar Hotel Tulum

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from December 18 2025 to January 11 2026 (dates subject to change):

  • One of the bars/lounges
  • One of the swimming pools
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services
The property will be renovating from December 12 2025 to January 11 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Breathe in serenity and unplug at Azucar Hotel Tulum, where nature's beauty is your most luxurious amenity, Azucar Hotel Tulum is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This beach hotel is 15 minutes drive to Tulum Beach and 40 minutes drive to Xel-Há Park.

Wake up to tranquillity thanks to a fully-stocked minibar, air conditioning, premium bedding, Egyptian-cotton sheets, a private balcony, daily housekeeping, complimentary high-speed WiFi and a private bathroom with premium toiletries, floor-to-ceiling windows framing the wild. Conveniences include a desk and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

  • Number of stairs to reach property - 2
  • Garage
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Beach umbrellas
  • Wheelchair-accessible van parking
  • Front entrance ramp
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Well-lit path to entrance
  • Number of outdoor pools - 2
  • Change of towels (on request)
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Full-service spa
  • Beach towels
  • Registration desk height (centimeters) - 113
  • Nature reserve
  • Elevator door width (inches) - 35
  • Off-street parking
  • On private beach
  • Registration desk height (inches) - 44
  • Hallway handrail height (centimeters) - 94
  • Elevator door width (centimeters) - 89
  • Designer stores on site
  • Hallway handrail height (inches) - 37
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Visual alarms in hallways
  • Handrails in hallways
  • Free beach club on site
  • 24-hour front desk
  • Number of accessible parking spaces - 2
  • Number of restaurants - 1
  • Number of coffee shops/cafes - 1
  • Designated smoking areas (fines apply)
  • Free beach cabanas
  • Elevator
  • Beach sun loungers
  • Wheelchair accessible path of travel
  • Concierge services
  • Total number of rooms - 24

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include window guards

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 1 km / 0.6 mi
Hospital de Tulum - 1.1 km / 0.7 mi
Cenote Calavera - 2 km / 1.2 mi
Jaguar Park - 2.4 km / 1.5 mi
Hunab Lifestyle Center - 3.1 km / 1.9 mi
Temple of Doom - 3.2 km / 2 mi
Holistika Art Walk - 3.3 km / 2 mi
Gran Cenote - 3.9 km / 2.4 mi
Tulum National Park - 4.1 km / 2.6 mi
Tulum Tower - 4.2 km / 2.6 mi
Tulum Mayan Ruins - 4.5 km / 2.8 mi
Cenote Cristal - 4.6 km / 2.9 mi
Playa Ruinas - 4.7 km / 2.9 mi
Cenote Escondido - 5.1 km / 3.1 mi
Casa del Cenote - 5.1 km / 3.2 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 41.5 km / 25.8 mi

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Hotel policies

General

  • Professional property host/manager
  • By ocean
  • Noise-free rooms not guaranteed

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Location

Ctra. Boca Paila Km 7.5, Tulum, QROO 77710, Mexico
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