Name: Hyatt Ziva Cancun All Inclusive
Address: Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, 77500, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Cancun QROO

Check in 3:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Hyatt Ziva Cancun All Inclusive, where every moment is designed to delight both kids and parents, you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. This beach property is 9 minutes walk to Cancun Convention Center and 10 minutes walk to Forum Beach.

Kids stay happy thanks to premium bedding, daily housekeeping, room service, a fully-stocked minibar, a flat-screen TV, air conditioning, a private bathroom with premium toiletries and rainfall showerhead, kid-friendly amenities and movie nights. Conveniences include wheelchair-accessibility, a phone, an in-room safe, an iron and ironing board and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a steam room. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Babysitting or childcare (surcharge)
Number of meeting rooms - 1
Free WiFi
Number of bars/lounges - 8
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 3
Tours/ticket assistance
Rooftop terrace
Comprehensive food waste policy
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Outdoor tennis courts - 1
Visual alarms in hallways
Water dispenser
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Elevator
Snorkeling on site
Double-glazing on all windows
Basketball on site
Sustainability/community reinvestment (10% revenue or more)
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Spa treatment room(s)
Well-lit path to entrance
Change of towels (on request)
Garden
Full-service spa
24-hour fitness facilities
Area shuttle (surcharge)
Water dispenser use by guests actively encouraged
Luggage storage
Business center
24-hour front desk
Playground on site
Number of restaurants - 8
Housekeeping on request
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Steam room
Free self parking
Free valet parking
Terrace
Tennis on site
Hair salon
Pool sun loungers
ATM/banking
Concierge services
Year Built - 2015
Number of buildings/towers - 3
Total number of rooms - 547

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Other details

Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.2 km / 0.1 mi
Cancun Convention Center - 0.6 km / 0.4 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.7 km / 0.4 mi
Forum Beach - 0.7 km / 0.4 mi
Plaza Caracol Mall - 0.7 km / 0.4 mi
Caracol Beach - 0.7 km / 0.5 mi
Nichupté Lagoon - 0.8 km / 0.5 mi
Chac Mool Beach - 1.3 km / 0.8 mi
Playa Ancha - 1.5 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.3 km / 2.1 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
Tequila Museum - 3.9 km / 2.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 23.9 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Contactless check-out is available
LGBTQIA+ friendly
By ocean
Green Globe

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Location

Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO 77500, Mexico

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