Ecolodge Palonegro

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Center for Events and Exhibitions - 10.7 km / 6.6 mi
Autonomous University of Bucaramanga - 15.7 km / 9.8 mi
Clínica Foscal Internacional - 15.7 km / 9.8 mi
Acropolis Shopping Mall - 15.8 km / 9.8 mi
Santander Department Government Building - 16.1 km / 10 mi
Casa de Bolivar Museum - 16.3 km / 10.1 mi
Los Dolores Chapel - 16.3 km / 10.1 mi
Custodio Garcia Rovira Cultural House - 16.3 km / 10.2 mi
La Casa del Libro Total - 16.3 km / 10.2 mi
Parque Garcia Rovira - 16.4 km / 10.2 mi
Bucaramanga City Hall - 16.6 km / 10.3 mi
La Flora Ecological Park - 16.6 km / 10.3 mi
Cardiovascular Foundation of Colombia - 16.8 km / 10.4 mi
Centro Comercial Cañaveral - 16.9 km / 10.5 mi
Bucaramanga Chamber of Commerce - 17 km / 10.5 mi
The nearest airports are:
Bucaramanga (BGA-Palonegro Intl.) - 2.7 km / 1.7 mi
Jose Maria Cordova Intl. Airport (MDE) - 378.7 km / 235.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.