POUSADA CASTANHEIRA

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ponta Negra Beach - 0.6 km / 0.4 mi
Morro do Careca - 0.9 km / 0.6 mi
Frasqueirao Stadium - 1.7 km / 1 mi
Artesanato Shopping Mall - 1.7 km / 1.1 mi
Artesanato Villarte Shops - 1.7 km / 1.1 mi
Craft Fair of Ponta Negra - 2.1 km / 1.3 mi
Dunes Park - 2.5 km / 1.6 mi
Natal Convention Center - 2.9 km / 1.8 mi
Praia Shopping - 2.9 km / 1.8 mi
Artesanato Potiguar Shops - 3 km / 1.9 mi
Dunnas Shopping Mall - 3.4 km / 2.1 mi
Seaway Shopping Mall - 4.3 km / 2.7 mi
Neópolis Shopping Mall - 4.4 km / 2.7 mi
Cidade Jardim Shopping Mall - 5.8 km / 3.6 mi
Christmas Tree - 6.3 km / 3.9 mi
The nearest major airport is Natal (NAT-Governador Aluizio Alves Intl.) - 46 km / 28.6 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Pool access available from 10:00 AM to 10:00 PM.

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: BRL 250 per accommodation, per night (for stays between 28 April - 5 July)

We have included all charges provided to us by the property.