Apt. Ceiba tu Refugio Familiar & Alberca

Check-in

Check-in is from 3:00 PM until 10:00 PM.

There is no front desk at this property. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
28 de Julio Square - 1 km / 0.6 mi
Gran Coyote Golf - 2.2 km / 1.4 mi
Temazcal Natura - 2.7 km / 1.7 mi
Guadalupe Church - 3 km / 1.9 mi
Plaza Las Americas - 3.2 km / 2 mi
Playa 88 - 3.5 km / 2.2 mi
Playa Avenida Colosio - 3.9 km / 2.4 mi
Coco Beach - 4.5 km / 2.8 mi
Mamitas Beach - 4.7 km / 2.9 mi
Super Chedraui Selecto Avenida 10 - 4.7 km / 2.9 mi
Chun-Zumbul (diving site) - 4.8 km / 3 mi
Punta Esmeralda Beach - 4.9 km / 3 mi
Mario Villanueva Stadium Madrid - 4.9 km / 3 mi
Playa Xcalacoco - 4.6 km / 2.8 mi
Playa del Carmen Main Beach - 5 km / 3.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 38.3 km / 23.8 mi
Cancun Intl. Airport (CUN) - 51.9 km / 32.2 mi
Tulum Intl. Airport (TQO) - 109.5 km / 68.1 mi

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets allowed (no fees)
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: MXN 800 per accommodation, per stay

We have included all charges provided to us by the property.