Live Aqua Cancun - Adults Only - All-Inclusive
Pamper yourself thanks to jetted bathtub, room service, rainfall showerhead, cable & satellite channels, Egyptian-cotton sheets, complimentary high-speed WiFi, deep soaking bathtub and a private balcony, in-room treatments and spa robes. Conveniences include bathrobes, a phone, an in-room safe, an iron and ironing board and wheelchair-accessibility.
Property Details
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
- Proposal/romance packages available
- Smooth flooring in public areas
- Front entrance ramp
- Coworking spaces
- Free WiFi
- Number of bars/lounges - 5
- Number of poolside bars - 1
- Number of hot tubs - 1
- Number of beach bars - 1
- Number of outdoor pools - 7
- Number of swim-up bars - 1
- Internet access
- Tours/ticket assistance
- Recycling
- LED light bulbs
- Wheelchair-accessible lounge
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Outdoor tennis courts - 2
- Handrails in stairways
- Multilingual staff
- Conference center
- Wheelchairs available on site
- Electric car charging station
- Evening entertainment
- Number of coffee shops/cafes - 1
- Elevator
- Fitness facilities
- Books
- Banquet hall
- Wheelchair accessible
- Reception hall
- Table tennis
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible registration desk
- Karaoke
- Wheelchair-accessible fitness center
- Television in common areas
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Garden
- Stair-free path to entrance
- Wedding services
- Beach towels
- Luggage storage
- Porter/bellhop
- Business center
- 24-hour front desk
- Archery on site
- Terrace
- Tennis on site
- Hair salon
- ATM/banking
- Concierge services
- Beach volleyball on site
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Pool umbrellas
- Number of meeting rooms - 7
- Conference space size (meters) - 1353
- Internet access - wireless
- Free cooked-to-order breakfast
- Free breakfast
- Water dispenser
- Daily
- Wheelchair accessible (may have limitations)
- Food and water bowls
- Beach umbrellas
- Meeting rooms
- Nightclub
- Change of bed sheets (on request)
- Spa treatment room(s)
- Change of towels (on request)
- Full-service spa
- Volleyball on site
- Yoga classes/instruction on site
- Registration desk height (centimeters) - 140
- Elevator door width (inches) - 39
- Registration desk height (inches) - 55
- Stairwell handrail height (inches) - 39
- Elevator door width (centimeters) - 99
- Billiards or pool table
- Stairwell handrail height (centimeters) - 99
- Number of restaurants - 8
- Spa services on site
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Sauna
- Steam room
- Free self parking
- Beach cabanas (surcharge)
- Conference space
- Pool cabanas (surcharge)
- Free valet parking
- Beach sun loungers
- Computer station
- Pool sun loungers
- Wheelchair accessible path of travel
- Conference space size (feet) - 14564
- Year Built - 2005
- Number of buildings/towers - 1
- Total number of rooms - 371
- Number of floors - 9
Check-in
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Other details
Enjoy Mexican cuisine at SIE7E, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 14564 square feet (1353 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Tequila Museum - 0.2 km / 0.1 mi
Nichupté Lagoon - 0.3 km / 0.2 mi
La Isla Shopping Mall - 0.3 km / 0.2 mi
Isla Dorada - 0.5 km / 0.3 mi
Kukulcan Plaza Shopping Mall - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.5 km / 0.3 mi
Yamil Lu'um Archaeological Zone - 0.5 km / 0.3 mi
Marlin Beach - 0.6 km / 0.4 mi
Hotel Zone Beaches - 0.7 km / 0.4 mi
Luxury Avenue Shopping Mall - 0.9 km / 0.5 mi
Ballenas Beach - 1.8 km / 1.1 mi
Chac Mool Beach - 3 km / 1.9 mi
Aquaworld - 3.2 km / 2 mi
Forum By The Sea Mall - 3.4 km / 2.1 mi
Forum Beach - 3.5 km / 2.2 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 20 km / 12.4 mi
Tulum Intl. Airport (TQO) - 174.4 km / 108.3 mi
- Pool access available from 8:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel policies
General
- Property does not require health documentation at check-in
- Professional property host/manager
- Contactless check-out is available
- LGBTQIA+ friendly
- No cribs (infant beds) available
- Green Key (Foundation for Environmental Education)
- Minimum guest age is 18
- Events/parties not allowed
- Caters to adults only
- Cashless transactions are available
- Contactless check-in is available
- Property does not offer onsite COVID-19 testing
Pets
- Maximum number of pets per room 2
- Pet max weight (per pet) in lb is 44
- Pet max weight (per pet) in kg is 20
- Service animals are allowed
- Pets cannot be left unattended
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Resort fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 4.27 per accommodation, per night
Other charges
- Pet fee: USD 100 per pet, per night
- Service animals are exempt from fees