Serenity Madeira

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include multilingual staff and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Estádio do Marítimo - 1 km / 0.6 mi
Madeira Congress Center - 1.9 km / 1.2 mi
Madeira Casino - 2.1 km / 1.3 mi
Santa Catarina Park - 2.1 km / 1.3 mi
La Vie Shopping Center - 2.2 km / 1.4 mi
Holy Trinity Church - 2.3 km / 1.4 mi
Santa Clara Monastery - 2.3 km / 1.5 mi
Lido Bathing Complex - 2.4 km / 1.5 mi
Universo de Memorias Joao Carlos Abreu - 2.4 km / 1.5 mi
Quinta das Cruzes Museum - 2.4 km / 1.5 mi
Avenida do Mar - 2.5 km / 1.5 mi
Funchal Municipal Garden - 2.5 km / 1.5 mi
Museum of Natural History - 2.5 km / 1.6 mi
Church of Sao Pedro - 2.5 km / 1.6 mi
CR7 Museum - 2.5 km / 1.6 mi
The nearest major airport is Cristiano Ronaldo Airport (FNC) - 23.3 km / 14.5 mi

Hotel policies

General

• Private host property
• No front desk
• Guest will receive an email before arrival 2 weeks
• Guests will receive an email with special check-in instructions

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 300 per accommodation, per stay
• A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
• Cleaning fee: EUR 105 per accommodation, per stay

We have included all charges provided to us by the property.