Treehouse Loft in Prime Location

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 21 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with special check-in instructions and an access code. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Guests are required to download the property's WhatsApp mobile app before check-in. If driving, please contact this property in advance for more information (e.g., directions).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• This property uses eco-friendly cleaning products

Other details

Wind down with a drink at one of the 20 bars/lounges or 20 beach bars.

Guests will find features like onsite car rentals and a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.3 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Mamitas Beach - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Calle 12 - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.8 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.8 km / 0.5 mi
Riviera Gran Casino - 0.9 km / 0.6 mi
Central Square - 1 km / 0.6 mi
Chabad Playa del Carmen - 1 km / 0.6 mi
Mercado Playa del Carmen - 1 km / 0.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.1 km / 21.8 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi
Tulum Intl. Airport (TQO) - 106.3 km / 66 mi

• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 2.97 per accommodation, per night

We have included all charges provided to us by the property.