Treehouse Loft in Prime Location

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 25 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with special check-in instructions and an access code. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Guests are required to download the property's WhatsApp mobile app before check-in. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• Mobile payment options include: Google Pay, Apple Pay, and PayPal
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a security system

Other details

Wind down with a drink at one of the 20 bars/lounges or 20 beach bars.

Featured amenities include express check-out and a water dispenser.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.3 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Mamitas Beach - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Super Chedraui Selecto Avenida 10 - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Calle 12 - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.8 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.8 km / 0.5 mi
Riviera Gran Casino - 0.9 km / 0.6 mi
Central Square - 1 km / 0.6 mi
Chabad Playa del Carmen - 1 km / 0.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.1 km / 21.8 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi
Tulum Intl. Airport (TQO) - 106.3 km / 66 mi

• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Beach nearby
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 3.31 per accommodation, per night

We have included all charges provided to us by the property.