Name: The Silk Lakehouse, Shangri-La Hangzhou
Address: 78 Beishan Road, Hangzhou, 310007, CN
Telephone: +61 3 8827 0770
Price range: $$

Hangzhou Zhejiang

Check in 2:00 PM

Check out 12:00 PM

Indulge in a world beyond ordinary at The Silk Lakehouse, Shangri-La Hangzhou, where luxury is not just a promise but a lifestyle, you'll be steps from West Lake and a 3-minute drive from Zhejiang University Yuquan Campus. This luxury hotel is 6 minutes drive to Broken Bridge and 9 minutes drive to Lingyin Temple.

Experience ultimate opulence featuring complimentary high-speed WiFi, air conditioning, rainfall showerhead, a private bathroom with premium toiletries, premium bedding, daily housekeeping, iPad and room service, designer amenities and bespoke touches. Conveniences include an in-room safe, heated flooring, a phone, wheelchair-accessibility, bathrobes and an iron and ironing board.

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Property Details

Be sure to enjoy recreational amenities including a 24-hour health club and an indoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Dry cleaning/laundry service
Comprehensive recycling policy
Proposal/romance packages available
Eco-friendly cleaning products used
Front entrance ramp
Number of meeting rooms - 3
Limo or town car service available
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Braille or raised signage
Number of indoor pools - 1
Tours/ticket assistance
Fitness classes on site
Rooftop terrace
Comprehensive food waste policy
Eco-friendly toiletries
No accessible shuttle
Wheelchair-accessible on-site restaurant
Multilingual staff
Water dispenser
Conference center
Wheelchairs available on site
Secured bicycle storage
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Guest education on local ecosystems and culture
Rooftop garden
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible concierge desk
Reception hall
Meeting rooms
Wheelchair-accessible public washroom
Well-lit path to entrance
Garden
Stair-free path to entrance
Wedding services
Boat tours nearby
Yoga classes/instruction on site
Free bicycles on site
Off-street parking
24-hour health club
Water dispenser use by guests actively encouraged
Couples/private dining
Luggage storage
Porter/bellhop
24-hour front desk
Lifeguard on site
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Hiking/biking trails nearby
Pool sun loungers
Wheelchair accessible path of travel
Pilates classes on site
Concierge services
Year Built - 2025
Number of buildings/towers - 1
Total number of rooms - 68
Number of floors - 4

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products

Other details

Grab a bite at Living Room by Alan Yu, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Beishan St - 0.1 km / 0.1 mi
West Lake - 0.1 km / 0.1 mi
Tomb of Wu Song - 0.1 km / 0.1 mi
Gushan - 0.2 km / 0.1 mi
Xiling Seal Engraves Society - 0.3 km / 0.2 mi
Zhongshan Park - 0.3 km / 0.2 mi
Zhejiang Museum - 0.3 km / 0.2 mi
Solitary Hill - 0.4 km / 0.2 mi
Autumn Moon Over the Calm Lake - 0.5 km / 0.3 mi
Yui Fei Temple - 0.9 km / 0.6 mi
Bai Causeway - 1 km / 0.6 mi
Quyuan Park - 1 km / 0.6 mi
Su Di Causeway - 1.1 km / 0.7 mi
Hangzhou Botanical Garden - 1.6 km / 1 mi
West Lake Expo Museum - 1.6 km / 1 mi
The nearest major airport is Hangzhou (HGH-Xiaoshan Intl.) - 32.9 km / 20.5 mi

Pool access available from 6:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager
No elevators

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately CNY 312 for adults and CNY 156 for children
Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

78 Beishan Road, Hangzhou, Zhejiang 310007, China

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