Imperial Hotel Rotorua

Check-in

Check-in is from 2:00 PM until 8:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Continental breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Whakarewarewa: The Living Maori Village - 0.1 km / 0.1 mi
Rotorua Golf Club - 0.5 km / 0.3 mi
Redwoods Whakarewarewa Forest - 0.6 km / 0.4 mi
Whakarewarewa Thermal Reserve - 1.3 km / 0.8 mi
Te Puia New Zealand Maori Arts and Crafts Institute - 1.4 km / 0.9 mi
Racing Rotorua - 1.7 km / 1 mi
Rotorua Central Mall - 2.5 km / 1.6 mi
Redwoods Gift Shop & Visitor Centre - 2.5 km / 1.6 mi
Springfield Golf Club - 2.6 km / 1.6 mi
Rotorua Arts Village - 2.9 km / 1.8 mi
Government Gardens - 2.9 km / 1.8 mi
Tamaki Maori Village - 2.9 km / 1.8 mi
Sir Howard Morrison Performing Arts Centre - 3 km / 1.9 mi
Waimangu Cauldron - 3 km / 1.9 mi
Rotorua i-SITE Visitor Centre - 3 km / 1.9 mi
The preferred airport for Imperial Hotel Rotorua is Rotorua (ROT-Rotorua Regional) - 8.5 km / 5.3 mi

• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• Qualmark Sustainable Tourism Business Award
• No elevators

Pets

• Pets not allowed