Smartr Porto Gaia & Spa

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 10:00 AM - 7:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sandeman Cellars - 0.2 km / 0.1 mi
Duoro River - 0.3 km / 0.2 mi
World of Wine - 0.4 km / 0.3 mi
Rozes Cellars - 0.4 km / 0.3 mi
Taylor’s Port Cellars - 0.5 km / 0.3 mi
Gaia Cable Car - 0.5 km / 0.3 mi
Taylor Fladgate Cellars - 0.6 km / 0.4 mi
Serra do Pilar Monastery - 0.6 km / 0.4 mi
Dom Luis I Bridge - 0.6 km / 0.4 mi
Jardim do Morro Park - 0.7 km / 0.4 mi
Cais de Gaia - 0.8 km / 0.5 mi
Porto Historic Center - 0.9 km / 0.6 mi
Real Companhia Velha Cellars - 0.9 km / 0.6 mi
Ribeira Square - 1 km / 0.6 mi
Fernandina Wall - 1.2 km / 0.8 mi
The nearest major airport is Porto Airport (OPO) - 23.1 km / 14.4 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
• A damage deposit of EUR 50 will be collected before check-in.

We have included all charges provided to us by the property.