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The Ritz-Carlton, Suzhou

The Ritz-Carlton, Suzhou

Suzhou Jiangsu
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from October 27 2025 to December 31 2025 (completion date subject to change). The following areas are affected:

  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Surrender to tranquility the moment you step into The Ritz-Carlton, Suzhou, where relaxation is an art form, within a 5-minute drive of West Garden Temple and Suzhou Canal Park. This luxury hotel is 6 minutes drive to Suzhou City Moat and 6 minutes drive to Shantang Street.

Rejuvenate with rainfall showerhead, a fully-stocked minibar, a private bathroom with premium toiletries, relaxing in-room massage, air conditioning, room service, complimentary high-speed WiFi and a flat-screen TV, direct access to our luxury spa. Conveniences include a phone, an iron and ironing board, wheelchair-accessibility, an in-room safe and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.

  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible registration desk
  • Train station drop-off (surcharge)
  • Free WiFi
  • Well-lit path to entrance
  • Number of indoor pools - 1
  • Garden
  • Full-service spa
  • 24-hour fitness facilities
  • Elevator door width (inches) - 1
  • Elevator door width (centimeters) - 2
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • No accessible train station shuttle
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Free self parking
  • Elevator
  • Concierge services
  • Year Built - 2025
  • Number of buildings/towers - 1
  • Total number of rooms - 190
  • Number of floors - 18

Check-in

Check-in is from 3:00 PM until midnight.

Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Suzhou Canal Park - 1.2 km / 0.8 mi
West Garden Temple - 2.2 km / 1.4 mi
Suzhou City Moat - 3.1 km / 1.9 mi
Hanshan Temple - 3.3 km / 2 mi
Shantang Street - 3.7 km / 2.3 mi
Suzhou Embroidery Research Institute - 3.9 km / 2.4 mi
Panmen Scenic Area - 4.3 km / 2.7 mi
Lingering Garden - 4.4 km / 2.7 mi
Suzhou Amusement Park - 4.4 km / 2.7 mi
Suzhou Park - 4.5 km / 2.8 mi
Grand Canal - 4.5 km / 2.8 mi
Pan Gate - 4.8 km / 3 mi
Metro Shopping Mall - 4.9 km / 3 mi
Master of the Nets Garden - 4.9 km / 3 mi
Guanqian Street - 5 km / 3.1 mi
The nearest major airport is Wuxi (WUX-Shuofang) - 40.2 km / 25 mi

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • No cribs (infant beds) available

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 406 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

369 Guangji South Road, Suzhou, Jiangsu 215000, China
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