DEPARTAMENTOS CHAN CAAH

Check-in

Check-in is from 3:00 PM until 4:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [CALLE ASTEROIDES ORIENTES MZA 062 LOTE 015 HOTEL KO OX WENNE]. If you arrive at the property after hours, you'll need to check in at an alternate location: [CALLE ASTEROIDES ORIENTES MZA 0620 LOTE 015 HOTEL KO OX WENNE]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Guests will find features like a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital de Tulum - 1 km / 0.6 mi
Dos Aguas Park - 1.4 km / 0.9 mi
Holistika Art Walk - 1.7 km / 1.1 mi
Temple of Doom - 3.1 km / 2 mi
Cenote Calavera - 3.2 km / 2 mi
Hunab Lifestyle Center - 3.2 km / 2 mi
Jaguar Park - 3.4 km / 2.1 mi
Cenote Cristal - 3.6 km / 2.2 mi
Cenote Escondido - 4.4 km / 2.7 mi
Tulum Tower - 4.9 km / 3 mi
Tulum Mayan Ruins - 5 km / 3.1 mi
Casa del Cenote - 5.1 km / 3.2 mi
Temple of the Frescoes - 5.1 km / 3.2 mi
Temple of the Descending God - 5.1 km / 3.2 mi
Playa Ruinas - 5.1 km / 3.2 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 40.2 km / 25 mi

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed