departamento torrent

Check-in

Check-in is from 12:30 PM until 11:30 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Relax with a refreshing drink at one of the 4 beach bars.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Las Americas - 1.8 km / 1.1 mi
Temazcal Natura - 3 km / 1.9 mi
28 de Julio Square - 4 km / 2.5 mi
Guadalupe Church - 4.4 km / 2.8 mi
Chaak Tun Cenote - 4.6 km / 2.8 mi
Cenote Chaak Tun - 4.6 km / 2.8 mi
Super Chedraui Selecto Avenida 10 - 4.9 km / 3 mi
Mario Villanueva Stadium Madrid - 4.9 km / 3 mi
Playa Avenida Colosio - 5 km / 3.1 mi
Playa 38 - 5 km / 3.1 mi
Quinta Avenida - 5 km / 3.1 mi
Coco Beach - 5.1 km / 3.1 mi
Mamitas Beach - 5.2 km / 3.2 mi
Calle 12 - 5.2 km / 3.2 mi
Quinta Alegría Shopping Mall - 5.4 km / 3.3 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 37.7 km / 23.4 mi
Cancun Intl. Airport (CUN) - 56.1 km / 34.9 mi
Tulum Intl. Airport (TQO) - 108.8 km / 67.6 mi

• Guests can access their rooms with a mobile device.

Hotel policies

General

• Professional property host/manager
• By ocean
• Beach nearby
• No front desk
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets allowed (no fees)
• Pets cannot be left unattended
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 40 per person, per stay
• Cleaning deposit: USD 35 per stay
• Cleaning fee: USD 40 per accommodation, per night (varies per unit)
• A damage deposit of USD 1000 will be collected before check-in.

We have included all charges provided to us by the property.