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1800 244 400 INTL. +61 3 8827 0770
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Downtown Tulum Hotel

Downtown Tulum Hotel

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at Downtown Tulum Hotel, where four-legged travelers are treated like VIP guests, within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 35 minutes drive to Xel-Há Park and 15 minutes drive to Tulum Beach.

Relax in accommodations featuring air conditioning, a fully-stocked minibar, complimentary high-speed WiFi, a private bathroom with premium toiletries, premium bedding and daily housekeeping, easy-clean surfaces and versatile comforts. Conveniences include an in-room safe.

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Property Details

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent.

  • Number of stairs to reach property - 20
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Outdoor furniture
  • Coworking spaces
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Number of poolside bars - 2
  • Well-lit path to entrance
  • Number of outdoor pools - 2
  • Change of towels (on request)
  • Garden
  • Stair-free path to entrance
  • Beach towels
  • Ferry terminal shuttle (surcharge)
  • Rooftop terrace
  • Registration desk height (centimeters) - 155
  • Nature reserve
  • Elevator door width (inches) - 67
  • Registration desk height (inches) - 61
  • Private picnics
  • Elevator door width (centimeters) - 170
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Elevator
  • Bicycle rentals on site

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions).

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A ferry terminal shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.6 km / 0.4 mi
Hospital de Tulum - 1.1 km / 0.7 mi
Hunab Lifestyle Center - 1.6 km / 1 mi
Jaguar Park - 1.8 km / 1.1 mi
Temple of Doom - 2.2 km / 1.4 mi
Cenote Calavera - 2.3 km / 1.4 mi
Tulum Tower - 3 km / 1.8 mi
Tulum National Park - 3.1 km / 1.9 mi
Holistika Art Walk - 3.3 km / 2.1 mi
Tulum Mayan Ruins - 3.5 km / 2.1 mi
Casa del Cenote - 4 km / 2.5 mi
Temple of the Frescoes - 4 km / 2.5 mi
Temple of the Descending God - 4.1 km / 2.5 mi
Gran Cenote - 4.1 km / 2.6 mi
SFER IK - 4.7 km / 2.9 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 41.9 km / 26 mi

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available

Pets

  • Only dogs and cats are allowed
  • Service animals not allowed
  • Pets allowed

Other charges

  • Fee for continental breakfast: approximately MXN 150 to 300 for adults, and MXN 150 to 300 for children
  • Pet fee: MXN 435 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

CENTRO, Tulum, QROO 77760, Mexico
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Free WiFi
Number of restaurants - 1
Number of outdoor pools - 2
Number of poolside bars - 2