Suites You Platinum

Check-in

Check-in is from 2:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. Guests are required to download the property's Stay My Way mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a first aid kit
• This property is professionally cleaned

Other details

Featured amenities include express check-out, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Preciados Street - 0.1 km / 0.1 mi
Plaza de Callao - 0.2 km / 0.1 mi
Plaza de España - Princesa - 0.2 km / 0.2 mi
Gran Via - 0.3 km / 0.2 mi
Teatro Rialto - 0.3 km / 0.2 mi
Lope de Vega Theatre - 0.3 km / 0.2 mi
Royal Theatre - 0.4 km / 0.3 mi
El Oso y el Madrono - 0.5 km / 0.3 mi
Plaza de Oriente - 0.5 km / 0.3 mi
Teatro Coliseum - 0.5 km / 0.3 mi
Puerta del Sol - 0.6 km / 0.3 mi
Calle de Alcalá - 0.6 km / 0.4 mi
San Miguel Market - 0.6 km / 0.4 mi
Casino Gran Via - 0.6 km / 0.4 mi
Plaza Mayor - 0.6 km / 0.4 mi
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Guests can access their rooms with a mobile device.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Property uses a professional cleaning service
• Events/parties not allowed
• Parking height restrictions apply
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed