NHOA 311A Lux 2BR Pool View Aldea Zama

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jaguar Park - 0.7 km / 0.5 mi
Tulum National Park - 0.8 km / 0.5 mi
Hunab Lifestyle Center - 0.9 km / 0.5 mi
Dos Aguas Park - 1.7 km / 1.1 mi
Hospital de Tulum - 2.3 km / 1.4 mi
Tulum Tower - 3.4 km / 2.1 mi
Holistika Art Walk - 3.4 km / 2.1 mi
SFER IK - 3.6 km / 2.2 mi
Temple of Doom - 3.7 km / 2.3 mi
Cenote Calavera - 3.8 km / 2.4 mi
Tulum Mayan Ruins - 3.8 km / 2.4 mi
Las Palmas Public Beach - 4 km / 2.5 mi
Casa del Cenote - 4.4 km / 2.8 mi
Temple of the Frescoes - 4.4 km / 2.8 mi
Playa Ruinas - 4.5 km / 2.8 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 42.8 km / 26.6 mi

• Pool access available from 9:00 AM to 9:00 PM.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: USD 35 per accommodation, per stay

We have included all charges provided to us by the property.