My Hotel in Puerto Rico

Check-in

Check-in is from 4:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - noon. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Long-term renters welcome

Other details

Featured amenities include express check-out, multilingual staff, and coffee/tea in a common area.

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle Fortaleza - 0.1 km / 0.1 mi
Plaza de Armas - 0.1 km / 0.1 mi
Alcaldia - 0.2 km / 0.1 mi
Paseo de la Princesa - 0.2 km / 0.1 mi
San Juan National Historic Site - 0.2 km / 0.1 mi
El Arsenal - 0.3 km / 0.2 mi
Pier 1 - 0.3 km / 0.2 mi
Port of San Juan - 0.3 km / 0.2 mi
La Fortaleza - 0.4 km / 0.2 mi
Museo del Mar - 0.4 km / 0.2 mi
Catedral Basilica Menor de San Juan Bautista - 0.4 km / 0.2 mi
San Juan Gate - 0.5 km / 0.3 mi
Plaza de Colon - 0.5 km / 0.3 mi
Old San Juan Organic Farmers Market - 0.5 km / 0.3 mi
Statue of Ponce de Leon - 0.5 km / 0.3 mi
The preferred airport for My Hotel in Puerto Rico is Luis Munoz Marin Intl. Airport (SJU) - 13.8 km / 8.6 mi

• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed