Novotel Palembang Hotel & Residence

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Palembang? This hotel has 15608 square feet (1450 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Palembang Trade Center Mall - 0.7 km / 0.5 mi
Palembang Golf Club - 1.5 km / 0.9 mi
Palembang Square Mall - 5 km / 3.1 mi
Kemaro Island - 6.7 km / 4.2 mi
Pulau Kemaro Pagoda - 6.9 km / 4.3 mi
Museum Balaputra Dewa - 7.4 km / 4.6 mi
Masjid Agung Grand Mosque - 8 km / 5 mi
Ampera Bridge - 8.3 km / 5.2 mi
Jakabaring Stadium - 8.5 km / 5.3 mi
Great Mosque of Palembang - 8.5 km / 5.3 mi
Palembang Indah Mall - 9.4 km / 5.9 mi
Cheng Ho Mosque - 13 km / 8.1 mi
Gelora Sriwijaya Stadium - 13.1 km / 8.1 mi
Jakabaring Sport City - 13.6 km / 8.4 mi
Al-Qur'an Al-Akbar - 15.8 km / 9.8 mi
The preferred airport for Novotel Palembang Hotel & Residence is Palembang (PLM-Sultan Mahmud Badaruddin II) - 14.3 km / 8.9 mi

• Pool access available from 6:00 AM to 8:00 PM.
• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available

Pets

• Pets not allowed