Zihil Ha by OÜRS

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary continental breakfast is served daily from 7:00 AM to noon.

Distances are displayed to the nearest 0.1 mile and kilometer.
Central Square - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.1 mi
Chabad Playa del Carmen - 0.2 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.2 km / 0.1 mi
Riviera Gran Casino - 0.2 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Calle 12 - 0.3 km / 0.2 mi
Calle Corazón - 0.4 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Founders Park - 0.6 km / 0.4 mi
Portal Maya - 0.7 km / 0.5 mi
Paseo del Carmen - 0.7 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.8 km / 21.6 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35.1 mi
Tulum Intl. Airport (TQO) - 105.8 km / 65.7 mi

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served or permitted at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• No alcohol allowed onsite
• LGBTQ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed
• No alcohol served onsite
• No elevators

Pets

• Pets not allowed