Casa Comfy

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

There is no front desk at this property. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Andres Quintana Roo Stadium - 0.6 km / 0.4 mi
Las Plazas Outlet Cancun - 0.9 km / 0.5 mi
Extreme Adventure - 1.1 km / 0.7 mi
La Sagrada Familia Parish - 1.4 km / 0.9 mi
Beto Avila Baseball Stadium - 1.5 km / 0.9 mi
Cancun Cultural House - 1.7 km / 1 mi
La Gran Plaza Shopping Mall - 1.7 km / 1 mi
Plaza 28 - 1.8 km / 1.1 mi
Kabah Urban Park - 2 km / 1.2 mi
Plaza Nichupte Shopping Mall - 2 km / 1.3 mi
Mercado 28 - 2.2 km / 1.4 mi
Ceviche Square - 2.4 km / 1.5 mi
Las Palapas Park - 2.5 km / 1.5 mi
Mercado Ki Huic - 2.8 km / 1.7 mi
Galenia Hospital - 2.8 km / 1.7 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 17.2 km / 10.7 mi
Tulum Intl. Airport (TQO) - 170.5 km / 105.9 mi

• Pool access available from 8:00 AM to 9:00 PM.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Contactless check-out is available
• No cribs (infant beds) available
• Private host property
• No rollaway/extra beds available
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of MXN 4000 will be collected before check-in.

We have included all charges provided to us by the property.