Indulge in a world beyond ordinary at The Secret Garden, where luxury is not just a promise but a lifestyle, you'll be a 3-minute drive from Cenote Cristal and 6 minutes from Cenote Escondido. This luxury aparthotel is 10 minutes drive to Tulum Mayan Ruins and 10 minutes drive to Playa Ruinas.

Experience ultimate opulence featuring complimentary high-speed WiFi, air conditioning, mini-refrigerator, relaxing in-room massage, a private bathroom with premium toiletries and in-room coffee & tea facilities, designer amenities and bespoke touches. Conveniences include a desk and a full kitchen.

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Property Details

Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Beach toys
Uncovered parking
Wheelchair accessible (may have limitations)
Proposal/romance packages available
Health or beauty spa nearby
Babysitting or childcare (surcharge)
Outdoor furniture
Express check-in
Outdoor entertainment area
Fully fenced
24-hour pool access
Free WiFi
Designated smoking areas
Number of outdoor pools - 1
Picnic area
Garden
Tours/ticket assistance
Nature reserve
Private picnics
Couples/private dining
Children's toys
No accessible shuttle
Children's games
Luggage storage
Firepit
Express check-out
Multilingual staff
Pool toys
Mosquito nets
Barbecue grill(s)
Housekeeping on request
Spa services on site
Free self parking
Terrace
Pool sun loungers
Concierge services
Number of bathrooms - 1
Total number of rooms - 6

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Holistika Art Walk - 1.2 km / 0.7 mi
Hospital de Tulum - 1.2 km / 0.7 mi
Dos Aguas Park - 1.5 km / 1 mi
Hunab Lifestyle Center - 3.2 km / 2 mi
Jaguar Park - 3.3 km / 2.1 mi
Temple of Doom - 3.7 km / 2.3 mi
Cenote Calavera - 3.8 km / 2.4 mi
Cenote Cristal - 3.8 km / 2.4 mi
Cenote Escondido - 4.6 km / 2.9 mi
Tulum Tower - 5.1 km / 3.2 mi
Jaguar Viewpoint Tulum - 5.2 km / 3.3 mi
Tulum Mayan Ruins - 5.4 km / 3.3 mi
Casa del Cenote - 5.5 km / 3.4 mi
Temple of the Descending God - 5.5 km / 3.4 mi
Temple of the Frescoes - 5.5 km / 3.4 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 40.2 km / 25 mi

24-hour pool access
Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can access their rooms with a mobile device.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
By ocean
No front desk
No elevators

Pets

Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cleaning fee: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Other charges

Housekeeping fee: USD 15 per day
Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

295 Calle 12 Sur, La Veleta, Tulum, QROO 77760, Mexico

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