Westgate Palace Hotel / Universal / I-Drive

Check-in

Check-in is from 4:00 PM until 11:00 PM. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
• Guests traveling with a service animal must contact the property prior to arrival.
• This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
• Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

Other details

Enjoy American cuisine at Drafts Sports Bar & Grill, a poolside delicatessen which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pirate's Dinner Adventure - 0.4 km / 0.2 mi
Titanic the Experience - 0.7 km / 0.4 mi
CoCo Key Water Resort - 0.9 km / 0.6 mi
IFly Orlando - 1 km / 0.6 mi
Congo River Golf - Orlando I-Drive - 1.1 km / 0.7 mi
Universal Orlando Resort - 1.3 km / 0.8 mi
Sleuth's Mystery Dinner Show - 1.5 km / 1 mi
ICON Park - 1.6 km / 1 mi
Ripley's Believe It or Not - 1.7 km / 1.1 mi
The Orlando Eye - 1.8 km / 1.1 mi
Madame Tussauds - 1.8 km / 1.1 mi
SEA LIFE Orlando Aquarium - 1.9 km / 1.2 mi
Universal CityWalk - 2 km / 1.2 mi
Pirate's Cove Adventure Golf - 2.1 km / 1.3 mi
Fun Spot America - 2.1 km / 1.3 mi
The nearest airports are:
Orlando Intl. Airport (MCO) - 26 km / 16.2 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 34.8 km / 21.6 mi
Orlando Sanford Intl. Airport (SFB) - 57.4 km / 35.7 mi

• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Essential workers only - NO

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 60
• Pet max weight (per pet) in kg is 27
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 200 per stay
• Resort fee: USD 28.11 per accommodation, per night

The resort fee includes:

• Additional inclusions
• Fitness center access
• In-room coffee
• In-room safe
• Phone calls
• Pool access
• Sporting facilities or equipment

We have included all charges provided to us by the property.