Nãmas Tulum

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 15 to check-in.

The front desk is open daily from 11:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 9:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Holistika Art Walk - 1 km / 0.6 mi
Hospital de Tulum - 1.7 km / 1.1 mi
Dos Aguas Park - 1.9 km / 1.2 mi
Hunab Lifestyle Center - 2.9 km / 1.8 mi
Jaguar Park - 3.1 km / 1.9 mi
Cenote Cristal - 4.2 km / 2.6 mi
Temple of Doom - 4.3 km / 2.7 mi
Cenote Calavera - 4.3 km / 2.7 mi
Tulum National Park - 4.9 km / 3 mi
Jaguar Viewpoint Tulum - 4.9 km / 3.1 mi
Cenote Escondido - 4.9 km / 3.1 mi
Tulum Beach - 5.3 km / 3.3 mi
Tulum Tower - 5.7 km / 3.5 mi
Tulum Mayan Ruins - 5.9 km / 3.7 mi
Casa del Cenote - 6.1 km / 3.8 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 40.5 km / 25.2 mi

• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager
• Events/parties not allowed
• Noise-free rooms not guaranteed
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 66
• Pet max weight (per pet) in kg is 30
• Pets allowed (no fees)
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.