Casa de Piedra Tulum

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital de Tulum - 1 km / 0.6 mi
Dos Aguas Park - 1.5 km / 0.9 mi
Holistika Art Walk - 1.7 km / 1.1 mi
Temple of Doom - 3.1 km / 2 mi
Cenote Calavera - 3.2 km / 2 mi
Cenote Cristal - 3.4 km / 2.1 mi
Hunab Lifestyle Center - 3.5 km / 2.2 mi
Jaguar Park - 3.6 km / 2.2 mi
Cenote Escondido - 4.1 km / 2.6 mi
Tulum Tower - 5 km / 3.1 mi
Tulum Mayan Ruins - 5.3 km / 3.3 mi
Casa del Cenote - 5.4 km / 3.3 mi
Temple of the Descending God - 5.4 km / 3.3 mi
Temple of the Frescoes - 5.4 km / 3.4 mi
Playa Ruinas - 5.4 km / 3.4 mi
The preferred airport for Casa de Piedra Tulum is Tulum Intl. Airport (TQO) - 36.9 km / 22.9 mi

• Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 5000 per accommodation, per stay
• Cleaning fee: MXN 300 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.