Starlake Daewoo Managed by Anstay Ha Noi

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's kakao talk , zalo , whatsapp mobile app before check-in. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses a grey water recycling system and eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include limo/town car service, dry cleaning/laundry services, and laundry facilities. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Museum of Ethnology - 2.3 km / 1.4 mi
Vietnam Museum of Ethnology - 2.4 km / 1.5 mi
Vietnam National University - 2.6 km / 1.6 mi
Indochina Plaza Ha Noi - 3.1 km / 1.9 mi
Lotte Mall Tay Ho - 3.6 km / 2.3 mi
Vietnam University of Commerce - 3.7 km / 2.3 mi
Thu Le Park - 3.8 km / 2.3 mi
Australian Embassy - 4 km / 2.5 mi
Embassy of the Republic of Korea - 4.2 km / 2.6 mi
Lotte Center Hanoi - 4.2 km / 2.6 mi
Ho Tay Water Park - 4.3 km / 2.6 mi
Trinh Cong Son Walking Street - 4.3 km / 2.7 mi
Vincom Center Metropolis - 4.5 km / 2.8 mi
Embassy of Japan - 4.6 km / 2.8 mi
Van Phuc Diplomatic Corps - 4.8 km / 3 mi
The preferred airport for Starlake Daewoo Managed by Anstay Ha Noi is Noi Bai Intl. Airport (HAN) - 24.7 km / 15.3 mi

• The seasonal pool will be open from March to September.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• No front desk
• No elevators

Pets

• Service animals not allowed
• Pets not allowed