HC Helena

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Immaculate Conception Parish of Filandia - 0.2 km / 0.1 mi
Street Stuck in Time - 0.2 km / 0.1 mi
Bejuco to Basket Interpretation Center - 0.3 km / 0.2 mi
Mirador Colina Iluminada - 1.6 km / 1 mi
Barbas Bremen Nature Reserve - 2.6 km / 1.6 mi
QUIMBAYAS THEME PARK - 13.2 km / 8.2 mi
Otún Quimbaya Flora and Fauna Sanctuary - 14.8 km / 9.2 mi
La Timid Waterfall - 16.1 km / 10 mi
Calle Real - 19.5 km / 12.1 mi
Main Square - 19.6 km / 12.2 mi
Mirador Alto de la Cruz - 19.8 km / 12.3 mi
Cocora Valley - 20.8 km / 12.9 mi
Parque Los Arrieros - 23.4 km / 14.6 mi
Museo del Oro Quimbaya - 23.6 km / 14.7 mi
Metropolitan Cultural Convention Centre of Quindío - 24.9 km / 15.5 mi
The nearest airports are:
Pereira (PEI-Matecaña Intl.) - 36 km / 22.4 mi
Armenia (AXM-El Eden) - 44.4 km / 27.6 mi
Cartago (CRC-Santa Ana) - 58.6 km / 36.4 mi
Manizales (MZL-La Nubia) - 88.3 km / 54.9 mi
The preferred airport for HC Helena is Pereira (PEI-Matecaña Intl.).

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• A car is not required for transportation to and from this property.

Hotel policies

General

• No cribs (infant beds) available
• Private host property
• No rollaway/extra beds available
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.