Castle Retreat City Centre Near Train & Parking

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [At property]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include dry cleaning/laundry services and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Westgate Museum - 0.1 km / 0.1 mi
Gurkha Museum Winchester - 0.2 km / 0.1 mi
Great Hall - 0.2 km / 0.1 mi
Queen Eleanors Garden - 0.2 km / 0.1 mi
Royal Green Jackets Museum - 0.2 km / 0.1 mi
The Deanery - 0.3 km / 0.2 mi
Horsepower The Museum Of The King's Royal Hussars - 0.3 km / 0.2 mi
Theatre Royal Winchester - 0.4 km / 0.3 mi
Winchester Cathedral - 0.7 km / 0.4 mi
University of Winchester - 0.7 km / 0.5 mi
Winchester Guildhall - 0.8 km / 0.5 mi
City Museum - 0.8 km / 0.5 mi
Royal Hampshire County Hospital - 0.8 km / 0.5 mi
Winchester Christmas Market - 0.8 km / 0.5 mi
King Alfred the Great Statue - 0.9 km / 0.5 mi
The nearest airports are:
Southampton (SOU) - 18.6 km / 11.5 mi
Farnborough (FAB) - 58 km / 36.1 mi
Bournemouth (BOH-Bournemouth Intl.) - 59.9 km / 37.2 mi

• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: GBP 157.81 per stay

We have included all charges provided to us by the property.