Villas Carlota Cancun

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 AM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nichupté Lagoon - 2.3 km / 1.4 mi
Parish of the Risen Christ - 3 km / 1.8 mi
María Desatadora de Nudos Sanctuary - 9.2 km / 5.7 mi
Xoximilco - 9.3 km / 5.8 mi
Ventura Park Cancun - 9.4 km / 5.8 mi
Hospiten Hospital - 9.6 km / 6 mi
Riviera Cancun Golf Resort - 9.7 km / 6 mi
Playa Coral - 9.8 km / 6.1 mi
El Tinto Golf Course - 9.8 km / 6.1 mi
Arrecife de Puerto Morelos National Park - 9.8 km / 6.1 mi
Plaza Nichupte Shopping Mall - 10.1 km / 6.2 mi
Dubai Palace Casino - 10.1 km / 6.3 mi
Galenia Hospital - 10.1 km / 6.3 mi
Royal Yak Casino and Sports Book - 10.3 km / 6.4 mi
Tecnologic Stadium - 10.4 km / 6.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 7.8 km / 4.8 mi
Tulum Intl. Airport (TQO) - 161 km / 100 mi

• Guests can access their rooms with a mobile device.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed