Villas Carlota Cancun

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 AM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nichupté Lagoon - 2.3 km / 1.4 mi
Parish of the Risen Christ - 3 km / 1.8 mi
María Desatadora de Nudos Sanctuary - 9.2 km / 5.7 mi
Xoximilco - 9.3 km / 5.8 mi
Hospiten Hospital - 9.6 km / 6 mi
Riviera Cancun Golf Resort - 9.7 km / 6 mi
Playa Coral - 9.8 km / 6.1 mi
El Tinto Golf Course - 9.8 km / 6.1 mi
Arrecife de Puerto Morelos National Park - 9.8 km / 6.1 mi
Go Grand Outlet Riviera Maya - 10 km / 6.2 mi
Plaza Nichupte Shopping Mall - 10.1 km / 6.2 mi
Dubai Palace Casino - 10.1 km / 6.3 mi
Galenia Hospital - 10.1 km / 6.3 mi
Royal Yak Casino and Sports Book - 10.3 km / 6.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 10.4 km / 6.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 7.8 km / 4.8 mi
Tulum Intl. Airport (TQO) - 161 km / 100 mi

• Guests can access their rooms with a mobile device.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed