Villa Phoenix

Check-in

Check-in is from 4:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 4:00 PM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Porto San Nicolo - 0.4 km / 0.2 mi
Spiaggia dei Sabbioni - 0.6 km / 0.4 mi
Garda Fortress - 0.9 km / 0.6 mi
Congress Centre - 1.1 km / 0.7 mi
Fraglia Vela Riva - 1.2 km / 0.7 mi
Old Ponale Road Path - 1.4 km / 0.9 mi
Porta San Michele - 1.5 km / 0.9 mi
Riva del Garda Museo Civico - 1.6 km / 1 mi
La Rocca - 1.6 km / 1 mi
Erbe Square - 1.6 km / 1 mi
San Marco Gate - 1.6 km / 1 mi
Tower of Apponale - 1.7 km / 1 mi
Torbole Beach - 1.9 km / 1.2 mi
Bastion Cable Car - 1.9 km / 1.2 mi
Riva del Garda Hydroelectric Power Plant - 1.9 km / 1.2 mi
The preferred airport for Villa Phoenix is Valerio Catullo Airport (VRN) - 82.4 km / 51.2 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Contactless check-in is available
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.